Privacy Policy

LK Watches GmbH - Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in the privacy policy set out below this text.

Data Collection on This Website

Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find the operator's contact details in the section "Notice Regarding the Controller" in this privacy policy.

How do we collect your data?

Some of your data is collected when you provide it to us. This may include, for example, data that you enter into a contact form. Other data is collected automatically or after you have given your consent when you visit the website by our IT systems. This primarily includes technical data, for example internet browser, operating system or time of page access. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time regarding this and any other questions on the subject of data protection.

Analysis Tools and Third-Party Tools

When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done using so-called analysis programs. Detailed information on these analysis programs can be found in the following privacy policy.

2. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission on the internet, for example when communicating by email, may have security gaps. Complete protection of data against access by third parties is not possible.

Notice Regarding the Controller

The controller responsible for data processing on this website is:

Phone: 01713550015

Email: info@lkwatches.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data, for example names, email addresses or similar data.

Storage Period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or withdraw consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data, for example retention periods under tax or commercial law; in the latter case, deletion will take place once these reasons no longer apply.

General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, provided that special categories of data pursuant to Art. 9 (1) GDPR are processed. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or to access to information on your device, for example via device fingerprinting, data processing is additionally carried out on the basis of Section 25 (1) TTDSG. Consent may be withdrawn at any time.

If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we process your data on the basis of Art. 6 (1) lit. c GDPR if this is required to fulfil a legal obligation. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. The relevant legal bases in each individual case are explained in the following sections of this privacy policy.

Cookie consent management with Real Cookie Banner

We use the consent management tool “Real Cookie Banner” on our website. The provider is devowl.io GmbH, Tannet 12, 94539 Grafling, Germany.

Real Cookie Banner is used to obtain, manage and document consent for cookies and similar technologies. Information about your selected preferences is stored so that your decision can be respected during future visits and documented for legal purposes.

The data processed may include your consent decision, the time of consent or rejection, technical information about your browser and device and, where applicable, your IP address. The processing is carried out in order to provide legally required consent management and documentation.

The legal basis for this processing is Art. 6(1)(c) GDPR, insofar as the processing is necessary to comply with legal obligations. Where the technical provision or security of the consent management system is required, processing may also be based on Art. 6(1)(f) GDPR.

You can change your cookie settings at any time or withdraw consent with effect for the future. Technically necessary cookies that are required for the operation of the website cannot be disabled.

Recipients of Personal Data

As part of our business activities, we work with various external parties. In some cases, the transfer of personal data to these external parties is also necessary. We only pass personal data on to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so, for example passing data on to tax authorities, if we have a legitimate interest in passing it on pursuant to Art. 6 (1) lit. f GDPR, or if another legal basis permits the transfer of data. When using processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, an agreement on joint processing is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may withdraw consent you have already given at any time. The lawfulness of data processing carried out up to the time of withdrawal remains unaffected by the withdrawal.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6 (1) lit. e or f GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21 (1) GDPR).

If your personal data is processed for the purpose of direct advertising, you have the right at any time to object to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising (objection pursuant to Art. 21 (2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Access, Rectification and Deletion

Within the scope of the applicable statutory provisions, you have the right at any time to receive information free of charge about your stored personal data, its origin and recipients and the purpose of data processing, and, where applicable, a right to rectification or deletion of this data. You may contact us at any time regarding this and any other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request restriction of the processing of your personal data.
• If the processing of your personal data was or is unlawful, you may request restriction of data processing instead of deletion.
• If we no longer need your personal data but you need it for the exercise, defense or establishment of legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may, apart from being stored, only be processed with your consent or for the establishment, exercise or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a member state.

3. Data Collection on This Website

Enquiries by Email, Telephone or Fax

If you contact us by email, telephone or fax, your enquiry, including all personal data arising from it (name, enquiry), will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

This data is processed on the basis of Art. 6 (1) lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR), if this has been requested; consent may be withdrawn at any time.

The data you send to us via contact enquiries will remain with us until you request deletion, withdraw your consent to storage or the purpose for data storage no longer applies, for example after your request has been fully processed. Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

Communication via WhatsApp

For communication with our customers and other third parties, we use, among other things, the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Communication takes place via end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from gaining access to the communication content. However, WhatsApp has access to metadata that arises during the communication process, for example sender, recipient and time. We also point out that, according to its own statements, WhatsApp shares personal data of its users with its parent company Meta, which is based in the USA.

Further details on data processing can be found in WhatsApp's privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.

WhatsApp is used on the basis of our legitimate interest in the fastest and most effective communication possible with customers, prospective customers and other business and contractual partners (Art. 6 (1) lit. f GDPR). If corresponding consent has been requested, data processing is carried out exclusively on the basis of consent; this may be withdrawn at any time with effect for the future.

The communication content exchanged between you and us on WhatsApp remains with us until you request deletion, withdraw your consent to storage or the purpose for data storage no longer applies, for example after your enquiry has been fully processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.

The company has certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: Data Privacy Framework.

We use WhatsApp in the "WhatsApp Business" version. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.whatsapp.com/legal/business-data-transfer-addendum.

4. Newsletter

Newsletter Data

If you would like to subscribe to the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data is not collected, or is collected only on a voluntary basis. We use this data exclusively to send the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 (1) lit. a GDPR). You may withdraw the consent you have given for the storage of the data, the email address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The lawfulness of data processing operations already carried out remains unaffected by the withdrawal.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us or by the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter or once the purpose no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or by the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6 (1) lit. f GDPR). Storage in the blacklist is not limited in time. You may object to storage if your interests outweigh our legitimate interest.

5. eCommerce and Payment Providers

Processing Customer and Contract Data

We collect, process and use personal customer and contract data for the establishment, content arrangement and modification of our contractual relationships. We collect, process and use personal data relating to the use of this website (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6 (1) lit. b GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.

Data Transfer Upon Conclusion of Contract for Online Shops, Retailers and Goods Shipping

If you order goods from us, we pass your personal data on to the transport company entrusted with delivery and to the payment service provider commissioned with payment processing. Only the data that the respective service provider needs to fulfil its task is disclosed. The legal basis for this is Art. 6 (1) lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. If you have given corresponding consent pursuant to Art. 6 (1) lit. a GDPR, we will pass your email address on to the transport company entrusted with delivery so that it can inform you by email about the shipping status of your order; you may withdraw your consent at any time.

Payment Services

We integrate payment services from third-party companies on our website. If you make a purchase from us, your payment data, for example name, payment amount, bank details or credit card number, will be processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. Payment service providers are used on the basis of Art. 6 (1) lit. b GDPR (contract processing) and in the interest of a payment process that is as smooth, convenient and secure as possible (Art. 6 (1) lit. f GDPR). Where your consent is requested for certain actions, Art. 6 (1) lit. a GDPR is the legal basis for data processing; consent may be withdrawn at any time with effect for the future.

We use the following payment services / payment service providers on this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.